Frequently Asked Questions

Questions Before Choosing Your Blinds or Curtains

From choosing the right fabric to understanding measurements, operating systems, showroom visits and warranties, here are some of the questions customers commonly ask before selecting a Carely window solution.

01

Choosing a Product

02

Fabric & Privacy

03

Size & Operation

04

Showroom

05

Warranty & Support

Getting Started

Choosing the Right Product

I am not sure which blind or curtain is suitable for my home. Where should I start?

Start with what you need most from the window: privacy, light control, blackout, a softer curtain look or flexibility throughout the day. Carely offers roller blinds, combi blinds, Venetian blinds, honeycomb blinds, sheer curtains and blackout curtains, so the most suitable option will depend on the room and how you use it.

Do you provide custom-made blinds and curtains?

Yes. Carely window solutions are made according to the required window dimensions and selected product configuration. Final suitability and sizing should be confirmed after measurement.

Can I use different window products in different rooms?

Yes. Different areas of the home may need different levels of privacy and light control. A bedroom may need stronger light blocking, while a living area may be better suited to a sheer curtain or an adjustable blind.

Can I see the colours and fabrics before deciding?

Yes. Our product pages show the available colour and fabric collections, and visiting the showroom allows you to see the materials, textures and finishes more clearly before deciding.

Curtains

Sheer & Blackout Curtains

What is the difference between Sheer Curtain V1 and V2?

Both collections provide approximately 50–60% UV protection, daytime privacy and scratch-resistant performance. Sheer Curtain V2 includes an additional water-resistant function.

What is the difference between C13 and C15 sheer fabric?

The functional performance is the same. C13 is lighter and thinner, while C15 has a slightly thicker and fuller appearance. The choice mainly depends on the visual finish you prefer.

What are the benefits of Carely sheer curtain fabric?

Carely sheer curtain fabrics are designed to provide more than just a soft, elegant look. Depending on the selected fabric, features include daytime privacy, UV protection, thermal and heat insulation, washability, stain resistance and water repellency.

Selected fabrics also offer additional functions such as fire-retardant performance, deodorising properties, PM2.5 and pollen capture, improved light resistance and recyclable material options.

Are the sheer curtains suitable for homes with cats?

Carely Sheer Curtain V1 and V2 are designed with scratch-resistant and cat-scratch-resistant performance. Actual wear can still depend on usage and individual pet behaviour.

Honeycomb Blinds

Honeycomb V1 Questions

What is the difference between Honeycomb Day & Night and Top-Down Bottom-Up?

Day & Night combines semi-opaque and blackout fabric sections in one blind, allowing you to switch between filtered daylight and stronger coverage.

Top-Down Bottom-Up allows selected areas of the window to remain covered while other areas stay open for daylight.

Does Honeycomb V1 come in both light-filtering and blackout fabric?

Yes. Honeycomb V1 is available in Semi-Opaque and Blackout polyester fabric options.

What size can Honeycomb V1 be made?

For the Dual Ball Chain System, the stated range is a minimum width of 800mm, maximum width of 3000mm and maximum height of 3500mm. Final dimensions should still be confirmed according to the actual window and selected configuration.

What Honeycomb V1 colours are available?

Honeycomb V1 has multiple fabric collections across 25mm, 38mm and 45mm options, with a wide selection of light, neutral and darker tones.

Blinds

Operation & Light Control

Why would I choose Venetian blinds?

Venetian blinds are useful when you want more control over daylight and privacy. The horizontal slats can be tilted without completely raising the blind.

What operating systems are available for Venetian blinds?

Available configurations include String Pulley with String Ladder, String Pulley with Ladder Tape and a One-Cord System. Motorised operation is also available.

What is the maximum width for Venetian blinds?

The String Pulley System is listed from 300mm to 2400mm wide, while the One-Cord System is listed from 380mm to 2600mm wide. Actual suitability should be confirmed after measurement.

Do Venetian blinds only come in wood colours?

No. The collection includes Bamboo, Basswood, Foamwood PVC, Polystyrene and Paulownia finishes with light neutrals, natural wood tones and darker finishes.

Can Carely blinds be motorised?

Motorised options are available for selected Carely blind systems. Availability depends on the product and selected configuration.

Visit Us

Showroom & Carely

Where is the Carely showroom?

You can view Carely products at our Singapore showroom at:

Vertex
33 Ubi Ave 3, #01-05
Singapore 408868
Why does the showroom say Blindnet instead of Carely?

Carely is a brand under Blindnet. Our products are displayed and supported through the same showroom, so when you arrive at the address you may see the Blindnet name and signage.

You are still at the correct location for Carely products.

Can I see Carely blinds and curtains at the Blindnet showroom?

Yes. The showroom is shared under Blindnet, and customers visiting for Carely can view and enquire about Carely blinds, curtains, fabrics, colours and available systems there.

Are Carely and Blindnet the same brand?

Carely is a brand under Blindnet with its own range of window products. Carely focuses on indoor blinds and curtains, while Blindnet also provides other window and mesh solutions.

Should I contact you before visiting the showroom?

You can WhatsApp our team before visiting, especially when there is a particular product, fabric or colour collection you would like to see. This allows our team to assist you more efficiently during your visit.

Singapore Showroom

Carely at Blindnet

Vertex, 33 Ubi Ave 3, #01-05, Singapore 408868

Contact Before Visiting →

After Choosing

Measurement, Warranty & Support

Why do the final dimensions need to be confirmed before production?

Different blind systems have their own minimum and maximum size limits. Window conditions can also affect the most suitable configuration, so final dimensions should be confirmed before production.

Do colours look exactly the same as they do online?

Not always. Screen settings, photography and room lighting can slightly change how a colour appears. Viewing the physical material sample is recommended when colour matching is important.

What warranty is provided for motorised systems?

Where an AOK motor is specified, the motor warranty stated for the relevant Carely systems is 5 years.

What warranty is provided for the blind mechanism?

Honeycomb V1 and Venetian Blind specifications currently state a 1-year mechanism warranty. Warranty terms can vary by product, so the applicable warranty should be confirmed for the selected system.

Still Unsure?

Tell Us What You Need for Your Window

Send us your window photos or let us know whether you need privacy, blackout, daylight control or curtains. Our team can help you narrow down the suitable Carely options.

WhatsApp Carely →